Bigshoebazaar
Goods not returned nor refund provided

I had order a pair of provogue shoe PV0811 BLK from Big shoe bazaar website via order number EBY110024. However had the wrong size. On checking with Bigshoebazaar's customer support team, they agreed to send me the shoes and asked me to bare the cost of shipping. to which i agreed and send out the Shoe to the address provided by Bigshoebazaar (M-7 Second Floor, Greater Kailash Part – 2 New Delhi – 110048). the shoe was sent through Speedpost Airway bill no SPEM187813706IN on 01 Mar. Since then i have written to the BigShoebazaar however i did not get any refund, goods exchanged or even a courtesy response from them.