I booked 4 IPL tickets of Rs. 5000 each through their call centre. The knowledge of the executives is pathetic. They have made me go to the stadium twice as they are not aware that tickets are available only 4 days in advance. Even the senior executive is not responding satisfactorily to my multiple phone calls. To this date (22.03.2010), I do not have the tickets for the match scheduled on 25.03.2010. Moreover, I have no update on when I can get my tickets. The response times are sad and so is the attitude of the personnel.
This is the worst service experience I have ever had in my life.
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