Dear Madam / Sir,
It has been only 3 months since using BSNL Broadband service in my rented house in jamshedpur. The connection was established and became fully functional on 18 August. For the first 3 months the bills were fine and according to the plan suggested.
PLAN: 500 Combo with free download from 2 AM to 8 AM everyday. Rest for the month is 1.5 GB
Pls find the details of the last 3 months billing:
1. SEPT 09:
Total Charge: 552
Duration of usage: 30 days
2. OCT 09:
Total Charge: 552
Duration of usage: 31days
3. NOV 09:
Total Charge: 3511
Duration of usage: 25 days
Things that were new this month:
NPC Inst charges: 500
ARDR installment: 83.33
NET:3100 Discn 15% : 2107
taxes: 310
Gross total: 3000
I would like to have clarification of the extra charges that have been added without a reason. Pls let me know as to whom should I contact for the same and if you are the right person I am approaching, pls resolve.
Thanks and regards
Anish Chatterjee
9234298776
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