Dear Sir / Madam,
My Tikona username is 1104782131 and from madipakkam, Chennai-600091, Tamilnadu.
My plan is 4 mbps circuit breaker ADCB 1199 with initial payment of Rs1000 before installation.
Issue started when the first bill came. Additional Rs 1000 was quoted in the bill without proper detail.
When contacted the customer care he cannot explain the same and finally they disconnected the connection now.
I contacted the local tikona guy who I met first for the connection. He accepted the bill amount was wrong and collected the correct first bill amount of Rs 800 from me in cash with all soft copies of bill details to his mail promising he will resolve the issue.
I found he CHEATED me when I received the second bill as that Rs800 I gave is not reflecting in the bill
When I tried to reach his mobile disconnects my call
His name is Prabhakaran. Ph no : 09962242288
Initially I was promised of guaranteed maximum bill amount of Rs1499 with 4mbps speed but my first bill is more than Rs1800 and speed rarely at 4mbps. (usually around 2mbps ie., half of the speed promised).
You guys exceeded poor service.
Its beyond the words "POOR" "FRAUD" etc. I never came across this kind of service provider in my life.
Regards
Sathish.
Mobile : 09962397787
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