I made a Recharge from freecharge.in on May-9 for Rs.220/- order ID 14479260, for that they are providing Rs.500/- worth coupons. But till now I didn;t received any coupons. For the I filed complaint at freecahrge.in complaint No: #150402. They provided me shipment tracking number and contact number of Courier which they sent the coupons I called the courie people but they are not supportive.
By providing the shipment tracking number and contact numbers of courier guys, freecharge.in people thinks that the issue has been solved. This is their (freecharge.in people) duty to track that why didn't I received the coupons, dig into the issue and solve the issue.
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