Inconsumercomplaints.com » Telecommunications » Review / complaint: Freecharge.in - Non refund | News #228282

Freecharge.in
Non refund

Dear All,

Communication between me and Freecharge mobile recharge service provider is given below this company told me to refund my money Rs. 120/- from 28.11. but still I didn’t get single Rupees but also they are telling it will be refunded. So I request you people in future don’t use this type of any services provided by Freecharge.in these all are fake.

Ashish Sharma

Mobile: 09663307052

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Team,

Apologies for the inconvenience caused to you.

We have again forwarded your request to our payment gateway. Same will be resolved at the earliest.

Warm Regards,

FreeCharge Team

http://www.freecharge.in

Happy Freecharging!!!

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Any Update?

You people are in mood to refunding my money or not tell me clearly.

otherwise I am complaining to consumer court forum..

Ashish Sharma

Mobile: 09663307052

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Dear Team,

The attached transaction does not belongs to CCAvenue PAyment gateway.

Best regards,

Anil R. Dhere

Technical Support Executive

India: Avenues India Pvt Ltd

Plaza Asiad, Level II, S.V.Road, Santa Cruz (West), Mumbai 400054.India.

Phone: 22- 67425555 Support Exts: Merchant queries: 818/819/820 Customer queries: 401/402/403/404

Fax: 91-22- 67425542

Singapore: Avenues World Pte Ltd

80 Raffles Place, UOB Plaza 1, Level 36-01, Singapore 048624.

Phone: 65 63254802

Fax 65 63254803

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Dear Sir,

I am sending bank statement from 27.11.2011 to 08.11.2011. Please find attachment of PDF file.

Please change your payment gateway service provider, other wise your business loss.

Just Suggestion for better service.

Regards,

Ashish Sharma

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Team,

Please look into the following issue as customer is complaining that amount has not been refunded to his account against Order 8268494 .Attached herewith is the snap-shot for your reference

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Hi,

Greetings from Freecharge.in

We have just spoken to our payment gateway. Refund for the Order 8268494 has already been processed on 28.11.11. Request you to provide your bank statement from 28.11.11 till date so that we can take a follow up with our payment gateway for the same.

Assuring you of best services at all times.

Warm Regards,

FreeCharge Team

http://www.freecharge.in

Happy Freecharging!!!

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Any update for my refund amount Rs. 120/-,

As per your company rule refund in 3-7 days, but today 10th day of my debit amount.

Kindly do the needful.

Regards,

Ashish Sharma

Mobile: 09663307052


Company: Freecharge.in

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications

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