Future Bazaar: Your order with Future Bazaar has been confirmed [Order ID: 5056826242]
Mar 19
Dear Customer,
Thank you for your order. Received Rs. 308 on 19 Mar. The following items will be shipped:
S.No Item Price Qty Delivery Amount
1 Yoga Mat, 61X173Cm, Light Blue [2568759] Rs. 179 1 Before 22 Mar Rs. 179
2 3 Fold Umbrella for Men & Women - Set of 2 [2581790] Rs. 249 1 Before 22 Mar Rs. 249
3 Vaseline intensive care healthy white skin lightening body lotion 300ml [2579482] Rs. 165 2 Before 22 Mar Rs. 330
FBID order no. : 5056826242
I places this order 1 am 19 March. FB committed to deliver it by 212 Feb.
But they were unable to do that. It is not the first instance when they did such a thing with me.
After many emails & phone call follow, I did receive any reply from FB. The status on quantum tracker courier service showed as DID NOT FOUND. I kept calling FUTURE BAZAAR and do not have any solution fr the money that I have already paid in advance. No apology call nor the product nor any refund. For four days there was no change in the status of tracking no. On confirming to QUANTIUM courier, they said the tracking number is invalid.
when I again complained to FB, they then tried to forward the issue THEY KEPT ON SAYNG that we are working and that I will receive a mail or call back soon but never received any.
Earlier, prior to this order I received a quantum webcam (broken one) that too after long struggle. Again I called futurebazaar customer care, they told me to handover this product to nearest BIG BAZAAR outlet.they will send right one in replacement. I never received any response fr that too and finally after one and a half month I got the amount adjusted for a new purchase
After so many hassles to reach customer care, I finally reached them and talked to Supervisor Aditya and then followed up with garishma and then syed emp id -185756 promised that I will definitely reve a call back on 27th march and its been more than 2 days – NO CALL NO SHOW FROM FUTURE BAZAAR (as expected from them
When after talking to other Supervisor Grishma who committed that Mr. Aditya Pathak, Escalation Manager FB will call me by today evening. He also didn't turn up.
I must say FutureBazaar have no professional ethics and commitment. its like andher nagari and chaupat raja. No one is responsible here.
To Highlight here &
1- I didn't received the product/refund on time and as committed.
2- When they said that they dispatched the product but actually it was not
I HAVE BIG QUESTION..IS THIS THE STANDARD of THE FUTURE GROUP
It should be matter of shame and atleast sum1 from higher management should realize that every time when I call 91-9222221947, I have to wait for 20-30 min and then most of the time, the call is automatically disconnected.
Further, I have to pay STD call rates for calling you guys.
Till now I spent 2 times more the cost of product and the highest stressed time Think about it.
This stressed situation not only wasted my energy but made me disappointed.
ITS SHAME!!!...if this is kind of services been offered by Mr. Biyani's Venturei AM IN MEDIA AND I HAVE VERY GOOD CONTACT IN ALL PUBLICATIONS, CHANNELS NEWS, NEWSPAPER AND MAGAZINE.I WILL ESCALATE THE SAME AND GET THINGS PUBLISHED IF I DO NOT GET A REVERT TODAY.
They have now removed a product from my shopping cart saying it is out of stock fr which I have received no refund and an additional rs50 has been added for no reason and just to highlight I have made advance payment for all transactions for last and all earlier ones.
I also want that if you guys some shame left then for all these troubles, besides sending me right product/refund..you guys will have to compensate for the worst stressed moment I have faced. It has been a nightware since the day I first visited future bazaar site.
Best Regards,
Ravi Raman
9716831573
[email protected]
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