I had placed an order for the Avon Travel Airbag, order No.5040542680, made a direct payment to the Futubazzar.com ICICI bank account, acct. No. 000405035116, IFC ICIC0000004FUTUREBAZAARINDIALIMITED, transaction No. 287287565 from my ICICI bank account through net banking on 28/01, the order was generated by one of their agent AZAM SHAIKH who gave me the order No. and who instructed me to do the payment by giving me their banking credentials which i have mention above to complete my order, as i was not able to complete the order on their website due to their 3rd party payment vendor application was not working for net banking payment and was giving error. Hence completed the fund transfer and called them back and provided the transaction no. to track the transferred amount.
Before this order I had placed another order for Truti Non-Stick Cookware set on 01/26, and the funniest part over here is the order no. for this order was also the same as the above one, order no.5040542680. Here the amount was taken from my account, however the order was not completed. So when i called them they promised me for the refund.
I called them back to check the status for the Avon Travel Bag order, and they are telling me that the order is still incomplete, they confirmed that they received the amount for the product. I call 9222221947 spoke with Laxmi, Karishma, Viraj (twice), Franklin, Rishi, and at last Vinita (who placed my call on hold for more than 10 mins and disconnected the call at around 04:00pm on 02/07) from their complaint department regarding the same.
I dont want a refund for this, I just want the product to be sent to the mentioned shipping address ASAP.
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