COMPLAINT CUM LEGAL NOTICE TO HATHWAY BROADBAND SERVICE
dear sir
i am mr nikhil jain having internet connection a/c bo.259584 with hathway, =
.last renewed on dec for next 12 month and paid advance for the same.
since july i having problem of non conectivity of net and i had compai=
nt for the same to hathway and they have solved next day, again after 3-4 d=
ays same non-onectivity problem occured same thing repeated. at presently, =
sice approx.25 days i have connected only for 3-4 days for few hours in di=
fferent day. now presently my complaint is registered but i am still unabl =
to use the service even i have paid for the same . i mailed my complaint th=
rough email but still not replied. i have asked them to give detail and reu=
est to=A0refund the amount for further balane period=A0if they are unable t=
o give connectivity but no any reply fron them. and when i called to their =
lower parel office the call receiver =A0replied they will not paid anything=
even they are unable to give connectivity and there is technicaal problem =
whuch we are tryeing to solve. i asked when it will solved he said tine the=
y will not know.
now=A0 i feel that i have cheated by them and feel helpless as no proper re=
ply given by them on call and not telling for refund.
kindly do needful to me and other who are having facing this type of situat=
ion.
=A0
FOR YOUR INFORMATION I AM READY TO TAKE LEGAL ACTION AGAINT THEM IN VIEW OF=
FINANCIALY AND MENTLY HARRASEMENT=A0 AND WORK INTERRUPTED
with regards
NIKHIL J JAIN
MOBILE NO.9322507029
0 comments