I booked a prepaid internet connection on 6th April and gave a PDC. I was assured that my connection will start in a day or two after which my cheque would be submitted. However, today is 23rd May, till date I haven't got the connection, they have encashed my cheque of 618/-. I must have called each and every number by now but the result is zero. Guys don't take HATHWAY. They are cheaters, rather go for MTNL. I was simple taken by the offer of 2GB for 618 Rupees instead of 1199 that I pay for MTNL.
As they say "SASTA ROYE BAAR BAAR". Ultimately I have spent 1200 on Hathway but not got a single KB as compared to 1199 for 2GB by MTNL.
I filed a complaint at core, not for any resolution, just to increase one more count of "HATHWAY SUCKS". It is really irritating, forget the money but the time that I have spent calling them everyday. I take this opportunity to thank Mr. Giriraj Singh who wrote an email to hathway. However, I guess that hathway email id does not exist and I don't even expect anything, just want to make sure that others who are searching for "hathway" or "hathway sucks" before buying a connection can find this. Wish I had done it :(
&--
Subject: Fwd of Complaints
Dear Sir/Madam
We are in receipt of a complaint from Mr Mustafa Khargonewala, which is attached, and is self-explanatory.
We are the official agency of the Ministry of Consumer Affairs, Food & Public Distribution, Department of Consumer Affairs, Govt. of India, New Delhi, to facilitate such complaints promptly, to the entire satisfaction of both the parties. We are confident that you will realize the value of the consumer, and try your best to resolve this complaint amicably at the earliest.
We would appreciate your reply, for the action taken by you, on this complaint. Thanking you for all your help and co-operation.
Please take time to visit our website www.core.nic.in.
Thanking you,
Yours Sincerely,
(Girraj Singh)
Sr Manager Complaints
Tele No -0120-4235446
Cc: The Under Secretary
Ministry of Consumer Affairs,
Food & Public Distribution,
Krishi Bhawan, New Delhi
&-- Original Message &--
From:
To:
Sent: Tuesday, May 20 11:48 PM
Subject: Complaint Received - CORE Centre
> Dear Complaint Team, CORE Centre
>
> There is a complaint updated.
> Title: Beware of Hathway Internet
> Complaint ID : 28998
> Name: Mustafa Khargonewala
> Email: [email protected]
> Adddress : 7A, Burhani Building, Bohra Colony, M.G.Road, Kandivli (West)
> City: Mumbai
> State: Maharashtra
> Zip : 400067
> Phone : 02228066817
> Subject : 40
> Business: Hathway Internet
> Individual: Guddu Singh
> Address: Kandivli
> City: Mumbai
> State: Maharashtra
> Zip : 400067
> Phone : 9920705784
> Complaint: I booked a prepaid internet connection and made a payment of
> Rs.618/- on 6th April. I was supposed to get my connection within 2
> working days. However today is 21st May, more than a month has passed but
> till date my connection is not working. I must have made phone calls
> worth more than 618/- till date, they just say it will be done today, it
> will be done tomorrow. They don''t pick up any of their landlines and now
> even they are not taking calls on the mobile. This company Hathway sucks.
> Please beware of this company. I don''t expect any redressal through this
> august forum for such a paltry sum but my only intention is to raise the
> word count for "hathway sucks" on the internet.
> Consequences: Mental tension
> Industry :
> Want to contact: No
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