Dear Madam,
Please refer our earlier letter DIPL/DHN/NOKIA-SER-CENT-10/00055 dated 25/07 and DIPL/DHN/NOKIA-SER-CENT-10/000141 dated 14/08.
In our two letters we have requested you required your spl attention due to frequent complain. We have given below your performance report, which (we) customer received from your end as a customer care. You have very cleverly changed your old job sheet and made fresh job sheet, . Please find attached our all correspondence copy for your reference.
IMEI NO 355724023617679 NATURE OF COMPLANE AUTOMATIC SWITCH OFF MODE
SL NO COMPLANE NO DATE DELIVERY DATE REMARKS
1 776504886/90707/26 July 7 July 8 WITH 10 MINUTES SAME PROBLEM
2 July 9 July 22 WITH 10 MINUTES SAME PROBLEM
3 July 23 August 12 WITH 5 MINUTES SAME PROBLEM
4 1579 July 13
Now you have given advice we have to wait another fifteen days. Do you think the above service you given is it acceptable? How long the game will continue?
Now under signed not requesting you for settlement, only giving you present status. As per our higher management advice we are going for legal way.
With Regards
MONGAL SAHA
Branch Manager
DOZCO (INDIA) PVT. LTD.
Urmila Tower, "B" Block, 2nd Floor Bank More
Dhanbad - 826001 (Jharkhand)
Tel. : 0326-2303800/2302499, Fax : 0326-2303266
[email protected], www.dozco.com
Mobile No. : 91 9470194778
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