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WIRELESS MODEM NOT WORKING

Sir,

I have purchased mtnl 1 mbps internet service 1 week ago. MTNL service man came and installed the Internet in LAN, but they are not able to connect internet in my laptop through wi fi. I have mtnl DNA A212

wireless modem. I have made several complaints. but till date internet through wi fi system is not connecting.

Kindly recomend them to send the intellegent serviceman to our destination

list of complaints are

64600125

23316040

64900005