I placed an order on 30th July Saturday with Homeshop18 for a mobile after confirming it from their representative about the delivery and mode of payment for the order. They order number for the same is (904941007).
Today it came to my notice that my order has been canceled that too without any notice, to which I called them up regarding the issue.
They informed me that they won't be able to deliver the product in Bijnor and hence the order is canceled.
My concern is this that they should inform about this to me at the time of placing the order and at the time when they were collecting the details for the delivery before receiving the payment.
I made an online payment to homeshop18 for the same through the online banking facility of a third person whom i payed in cash the amount for the product and a nominal service charge he asked for the transaction. Now, as per homeshop18 representative the amount will be reimbursed within 2-3 working days, but since the amount will be reimbursed to the account from which the online payment was done, i have to again approach that person for receiving my money back which will be a wastage of my time and money.
Even if approaching the third person is not that much of a concern to me, the thing that i made an instant payment to homeshop18 after getting the details about the product and delivery confirmed then why i am not receiving the amount at the earliest and it is going to take 2-3 working days.
None of this problem would have been there if at the time of getting the details, the homeshop18 would have checked this internally and confirmed about the same. All i want is my money back at the earliest and an adequate compensation for all the problem i will be facing related to this issue.
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