Idea Net Setter 3G
Incorrect bill amount and connection barred

Hi.

I have purchased the IDEA Net Setter 3G connection around May 5th. My billing date is May 12th.

But on May 8th, my connection got barred and I was told to pay the bill of 800/- as this bill is above the credit amount allotted to me. I have informed them that I have practically not browsed at all!!!

I got the reply that "We can not do anything till the time bill is generated".

So I paid the bill and started using the connection.

I browsed 1/2 an hour to 2 hours everyday. No download aapart from 6 old hindi songs and 2 hours online movie. No video chatting apart from 25 minuts of skype chat.

The bill cale 11000/- and my connection got barred.

So I directly contacted the GPRS desk and asked them to assist me asap as I was working from home and HAD to have the net connection.

So they relaunched the GPRS and within 2 hours I got my connection. BUT ONLY TILL NEXT FEW HOURS when bill amount was 13000/-

Now I am not browsing at all and the bill amount is 15000/-

What is the use of customer care is you CAN NOT help till the time bill is generated, which is June 12th.! @#$$$

Kindly please assist.

Thank you,

Priyamwada V.