Idea net setter
About downloading speed

I have purchace an Idea high speed internet connection i.e.net setter high speed EDGE/GPRS Mobile internet wireless data speedup to 236.8kbps and Iam getting53.6kbps, no response from the company after complain to IDEA (WHAT A BAD IDEA sirji) please suggest what to do???

my detail is as follows

my idea net setter number is 9763926030

my mob number is 9209150898