Dear sir,
I have ordered for 2 books from Indiaplaza through online shopping and made my payment through online banking on 22nd Aug.2011. But, till date we have not received the book neither refund. The details of the order is given below mentined:-
order No.- # IN2208110344, on August 22 as per details below:
1.Collins Thesaurus English Language 1 862 Authorized
2.Ultimate Phrasal Verb Book 1 455 Authorized
But, still I have not got the books. In the website, the company is claiming that they are delivering the books in 3 business days, but unfortunately their claim is preponderous and absurd. Till date, I have not got book. I am getting their line after waiting for 35-40 minutes. I have called their customer care 4 times and spent about Rs.100/- on the call and wasting 3 hours.really poor service.
Plz help me getting the refund from them.
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