Dear sir
i am executive in the maruti dealership i had achive the target and company provide me gift certificate for online purchasing through www.indiaplaza.com and my
company has issue gift certificate of rs 40000. agt. gift voucher i want purchase laptop but company
has no more varity or brand and i have chosse 'LENOVO LAPTOPS Core2 Duo 7757-54Q' in the option
and orderd .order no 130620090167. dated 13/06 but indiaplaza company do not supply me the
material. after that i request to the company please cancel my order and credit amount on my account
but company credit my gift certificate account. i have no use of gift certificate because i want purchase
laptop and they dont have
i request to consumer cort please refund my amount in my bank account or they dont want credit
my bank account provide me more option of laptop which i can purchase further comunication under mentioned.
GAJENDRA MALVIYA
Dear Gajendra Malviya,
I apologize for the inconvenience caused to you due to the delay in Cancellation of the order# 130620090167, due to technical issue.
We are checking regarding the cancellation of the order on priority. I kindly request you to provide us 2 days time to update you on the cancellation and refund.
As a part of Indiaplaza Quality Improvement Process, please rate my above response to you by clicking on the below link. Your feedback will help us serve you better. This would only take a minute.
http://www.indiaplaza.in/feedback/emailfeedback.aspx agentname=Jasmine
Warm Regards,
Jasmine
Indiaplaza team
Shop at www.indiaplaza.in
Dear sir
i have request you to please cancel my order. how much time u will take for order cancellation. i am lessen last six days to your executive give me two days. please look in to this matter seriously
GAJENDRA MALVIYA
From: "[email protected]"
To: [email protected]
Sent: Friday, 10 July 5:57:00 PM
Subject: Re: order # 130620090167.
Dear Gajendra Malviya,
At the outset, please accept our sincere apologies for the delay and inconvenience caused to you placed under your order # 130620090167 . We would like to inform you that we are constantly checking the status with our concern department for the order cancellation. We have also escalated this issue with our higher authorities and instructed them to update us the status against your order.
Please give us 2 days of time. We shall check and update u the status on the same.
Please feel free to get back to us for further
information/clarification.
http://www.indiaplaza.in/feedback/emailfeedback.aspx? agentname=Bindu
? As a part of Indiaplaza Quality Improvement Process, please rate my above response to you by clicking on the above link. Your feedback will help us serve you better. This would only take a minute?
Warm Regards,
Bindu
Indiaplaza team
Shop at www.indiaplaza.in
Phone: 91-80-40617000
Dear sir
this is my complaint id 92120. for cancellation .against order no 130620090167 but the order not cancel yet.
i request you to please cancel my order.
GAJENDRA MALVIYA
From: " ymailto="mailto: [email protected]">[email protected]"
To: [email protected]
Sent: Wednesday, 8 July 5:13:35 PM
Subject: Re: order # 130620090167.
Dear Gajendra Malviya,
Thanks for writing back to us and providing us with the account # . We will check about your refund with our accounts team and have the same updated to you once the order cancellation.
I request you to kindly bear with us till then.
Please feel free to get back to us if in case the order not cancelled in 2 days.
target=_blank> target=_blank>http://www.indiaplaza.in/feedback/emailfeedback.aspx? agentname=Bindu
? As a part of Indiaplaza Quality Improvement Process, please rate my above response to you by clicking on the above link. Your feedback will help us serve you better. This would only take a minute?
Warm Regards,
Bindu
Indiaplaza team
Shop at www.indiaplaza.in
Phone: 91-80-40617000
Dear sir
as per your mail my order has been cancelled.or my complaint id is 92120. after completion your cancellation process. please refund my amount in a/c no 05214000132817 GAJENDRA MALVIYA IDBI BANK
GAJENDRA MALVIYA
From: "[email protected]" < ymailto="mailto: ymailto="mailto: [email protected]">[email protected]">[email protected]>
To: [email protected]
Sent: Tuesday, 7 July 5:19:41 PM
Subject: order # 130620090167.
Dear Gajendra Malviya,
We are really sorry for the inconvenience caused to you in this order #130620090167.
As per your telephonic conversation with of our agents we have informed our concerned department to have the order cancelled at the earliest as there is a long delay in shipping the item.
The order will be cancelled in another 2-3 days. Refund will be processed once the order is cancelled..
Please bear with us till then.
Your complaint ID is? 92120? please refer this ID for further assistance
on this query.
Please feel free to write
back to us for further assistance and clarifications.
As a part of Indiaplaza
Quality Improvement Process, please rate me by clicking on the below link.
Your feedback will help us serve you better. This would only take a minute.
http://www.indiaplaza.in/feedback/emailfeedback.aspx? agentname=Renuka
Warm Regards,
Renuka
Indiaplaza team
Shop at www.indiaplaza.in
phone - 91-80-40617000
what is the possibility that item will be ship on 13/07/09 your are makeing me fool from one month i want cancel my order and refund my amount which details given my previous mail. or u will not cancel my order i am going to take legal action. gajendra malviya
ymailto="mailto: [email protected]">[email protected] wrote:
>
> Dear
Gajendra Malviya,
> I apologize for the inconvenience caused to you due
to the delay in shipment of the item 'LENOVO LAPTOPS Core2 Duo 7757-54Q' placed under the order # 130620090167.
> The item were scheduled to be shipped by 20-06, unfortunately due to stock issue our suppliers have postponed the shipment till 13-07. I request you to confirm whether the item could be shipped by 13-07. On your confirmation, we would take the necessary action.
> Kindly bear with us.
> We are sorry for not intimating you earlier..
> Please feel free to get back to us for any further clarifications..
>? As a part of Indiaplaza Quality Improvement Process, please rate my above response to you by clicking on the below link. Your feedback will help us serve you better. This would only take a minute?
>
target=_blank> target=_blank>http://www.indiaplaza.in/feedback/emailfeedback.aspx? agentname=Sangameswaran
> Warm Regards,
> Sangameswaran
> Indiaplaza team
> Shop at www.indiaplaza.in
> Dear sir
> I have orderd lenovo laptop core 2 duo 7757-54Q" order no # 130620090167 on 06/06/09 the item shipping date on 13/06/09 but item was not shipped after that i contact to customer care. he told me item will be ship on 20/06/09 but item was not shipped again i contact to customer care. he told me item will be ship on 03/07/09 but item was not shipped i contact to customer care (praveen) told me item will be ship on Monday (06/07/09) today i contact to customer care (satish) tell give me one day more (after completing one month) if today item will not ship.we will refund your payment
> so i kindly request
you to please refund my amount on my A/C NO 052104000132817 GAJENDRA MALVIYA IDBI BANK reply.
>
GAJENDRA
MALVIYA
>
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