We have got a static IP from Airtel which is 61.246.36.105
We have redirected the http request to a web server hosted in our office. 50% of the people can visit our websites/products and rest get a time out response.
We have been complaining to Airtel for last 2 months through help desk, mails (TAC Manager) and technical team in Udyog Vihar Gurgoan. After initial investigation nobody responds and gives us an update.
This has left us in a helpless situation. We have been requesting to solve the problem or give us a technical explanation in case the problem is at our end.
We expect a better response and responsible approach from Airtel.
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