Dear Mr. Kuthubdeen,
We regret for the inconvenience caused.
With reference to your e-mail regarding "Cancellation of Service" for the Subscriber ID 344183952116, please note that your request has already been registered vide Service Request ID 123253828 and the same will be resolved at the earliest.
In addition to inform you that, post cancellation you need to return the modem or else Rs. 1500/- will be charged to you.
Additionally, please note that your service will be active till the date of cancellation and you will be charged for the same.
Also, be assured that one of our executives will contact you after the service gets terminated.
Yours sincerely,
Archana Nair
Broadband Customer Care
Reliance Communications.
For additional product and service related information, you may contact us through any of the following means:
Phone: 1800 3000 7777 from any phone (Toll free) or,
022-3033 7777 from any phone.
Email: [email protected]
Website: www.rcom.co.in
You can also book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp OR through IVR while calling at contact center.
You can view your bills and make payments online through http://myservices.relianceada.com/launchAMSS.do for all RCOM services. Please register yourself on the portal. For difficulties in registration please write to [email protected]
Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments).
Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.
The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice.
This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.
&--Original Message&--
From: khadim shaik kuthubdeen ([email protected])
Date: Friday, April 09 10:50 AM
To: [email protected] ([email protected])
Subject: ***urgent***(Public relation officer)
Dear Sir, I'm Khadim shaik Kuthubdeen, my Service Request ID no :-123253828 for terminate my broad band connection its been more than 20 days i have been requesting you, why dont you are not taking steps to disconnect could you explain me please, first time i'm seeing private company service is very slow?
could you please do your service as fast as possible.
Thank you
Kuthub
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|khadim shaik kuthubdeen to broadband
show details 12:57 PM (3 minutes ago)
Dear Madam,
I'm keep on requesting and yelling to terminate my broad band connection since 20 days which one i'm not using and even i'm not in the flat, but you are saying that you will charge me the same bill amount till terminate, if you terminate my broad band connection after three months till three months i have to pay the three months bill which i one i'm not using and even i'm in that flat also, so who is going to take responsiblity for delaying to terminate connection. you are not ready to take response you are blaming customers and you are keeping burden payment on them it is not fare.
- Show quoted text -
On Fri, Apr 9 at 12:49 PM, [email protected] wrote:
Dear Mr. Kuthubdeen,
We regret for the inconvenience caused.
With reference to your e-mail regarding "Cancellation of Service" for the Subscriber ID 344183952116, please note that your request has already been registered vide Service Request ID 123253828 and the same will be resolved at the earliest.
In addition to inform you that, post cancellation you need to return the modem or else Rs. 1500/- will be charged to you.
Additionally, please note that your service will be active till the date of cancellation and you will be charged for the same.
Also, be assured that one of our executives will contact you after the service gets terminated.
Yours sincerely,
Archana Nair
Broadband Customer Care
Reliance Communications.
For additional product and service related information, you may contact us through any of the following means:
Phone: 1800 3000 7777 from any phone (Toll free) or,
022-3033 7777 from any phone.
Email: [email protected]
Website: www.rcom.co.in
You can also book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp OR through IVR while calling at contact center.
You can view your bills and make payments online through http://myservices.relianceada.com/launchAMSS.do for all RCOM services. Please register yourself on the portal. For difficulties in registration please write to [email protected]
Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments).
Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.
The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice.
This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.
&--Original Message&--
From: khadim shaik kuthubdeen ([email protected])
Date: Friday, April 09 10:50 AM
To: [email protected] ([email protected])
Subject: ***urgent***(Public relation officer)
Dear Sir, I'm Khadim shaik Kuthubdeen, my Service Request ID no :-123253828 for terminate my broad band connection its been more than 20 days i have been requesting you, why dont you are not taking steps to disconnect could you explain me please, first time i'm seeing private company service is very slow?
could you please do your service as fast as possible.
Thank you
Kuthu
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