On the basis of my letter dt 30.9.2010 pointing out wrong recovery of Rs.60/ month as airtel PC secure charges and also in my subsequent message sent through internet on 9.10.2010 i pointed out the wring recovery of Rs.1440 @ Rs.60/ month. I suggested that this amount may be adjusted in four monthly installments of Rs.360/ month. Iam happy that the amount of Rs.60 stands adjusted in the monthly bill for the period 17.9.10 to 16.10.10. However i want to point out that when the amount of Rs.60 is not chargeable at all it should not appear in my monthly telephone/ broadband bill. This point may be considered and amount of Rs.60 is altogether ommitted from the bill of 17.10.10 to 16.11.10 and subsequently also. I have not heard anything from your end as to when the wrong recovery of Rs.1440 would be adjusted from my monthly bills. Reply to this point may be sent through e-mail at an early date.7
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