This is in regarding to the cancellation of airtel broadband. I had applied for transfer of connection in October and in november they called up and said that shifting cannot be done due to technical issues. So, I requested for cancellation of connection. But inspite of noting down the request, I kept on getting bills after bills and innumerable calls from customer care. Even on sundays they didnt spare me from the calls. I explained everyone each time the same thing. But no action was taken from their end. Finally when I mailed them recently. They took action and the conecrned nodal officer who called up was so rude and impatient which is hard to beleive that officers can behave like this. In the meanwhile someone from the payment department started calling me and talking rudely. Today again when she called up from this no. 033-40011276, I told her not to call me as I am in contact with the conecrned department through mail, she behaved so rudely and when I asked her to stop calling me otherwise I would have to register a complaint in the customer court for harrasing me-- I was SHOCKED to hear her reply. She said you can go to supreme court, high court or wherever you want to. I dont care. This is the last thing any customer would want to hear from such a reputed company inspite of the mistake from their end. I think the concerned airtel department should take action against these kind of employees for behaving so rudely with customers.
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