I have been using mtnl for last two years and one thing always giving me problem is the frequent disconnection of internet. Although it improved for past few months but since they started on the new minimum 512kbps speed programme, my internet keeps on disconnecting every 5 mins or whenever there the phone rings. MTNL are the poorest and filthiest internet service providers. All these mtnl guys can do is just give you a complaint number and sit back and relax. I kenw they'd give me a complaint number, so when i called them up two days back i was bang on correct. They handed me a complaint number. What more is filthy about them is that sometimes the linemen would call you and ask "kaunse floor pe hai aapka ghar? " I mean this is ridiculous. If we live on 4th floor with no lifts, then it is our fault that we are using mtnl. Can anyone do something about it??? I have heared of RTI complaint. Can i file it?? if yes then how???
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