My membership ID with India Today Book Club is ITBC08774081. I had placed an order (TELESALES/0GA090014244) worth Rs.1897/- for Reebok kit (shirt, watch, belts etc.) on 06-March-09. When the ordered items were not delivered after more than 4 months of order, I requested to cancel my order and refund the payment. I have been following up over phone and emails for more than 12 months, but ITBC team is unable to process my refund till today. What should it be called “fraud”, “failure of a REPUTED company in online business”, ’’shame’’, or what? Is there any chance to get my hard-earned money back?
I have provided them all the proofs (CC statements, Order confirmation emails etc) many times and also send letters in writing to their Noida and Delhi offices by Speed Post, but no replies. They do not care for the customers once they got the payment.
They have started a new company BagItToday to make more money by cheating people.
Thanks for reading!
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