My name is Ankit, I am using tata photon connection no 9234858355. I am facing this issue on my device for a long time now that my device is not catching the photon network at all instead it catches whiz network only. And the speed that whiz network offers is pathetic. I recharge monthly with 750rs and I get this kind of service in which I have to wait for hours for a page to load. When I called up at the customer care, no one is ready to register a complaint even.
I visited the nearest tata store with the issue and spoke to the area manager and he got my esn transferred to a new dongle and it started working fine, but then again this month I recharged with 700 unlimited plan and again it started happening. And now I am stuck with this issue. I used other photon dongle on my laptop and it was still catching the photon network at the same time when my device was not.
I really wish someone could come forward and fix my issue as I really need a speedy network Or I am definitely switching to some other network next month or maybe earlier.
Ankit
8092849177
[email protected]
0 comments