Ortel communication
NON REFUND OF ADVANCE

DEAR SIR/MADAM,

MY ORTEL INTERNET MEMBERSHIP NO IS-756342.

NAME -BIKASH TRIPATHY

I HAD DISCONNECTED Internet TEMPORARY.

I HAD MADE AN ADVANCE PAYMENT OF Rs.665.

I WANTED TO DISCONNECT MY CONNECTION PERMANENTLY BUT I WAS TOLD BY THE ORTEL EXECUTIVE THAT THE ADVANCE AMOUNT WOULD NOT BE REFUNDED

I DO NOT WANT THE REFUND BUT I WANT THAT MY ADVANCE TO BE ADJUSTED IN ANOTHER CONNECTION.

ALSO BEFORE GIVING ADVANCE I WAS NOT TOLD THAT IT IS NON REFUNDABLE.

PLEASE TELL ME WHAT CAN IT BE DONE.

PLEASE REPLY SOON.