I am raising complain that my internet is not working properly and the speed is showing too low and even sometime
its not even able to connect to the internet. Whenever i call customer care, they keep saying that it will not
happen on next day, some server update is going on.
The whole week have been passed but the problem is not resolved.
Dear people, our irony is that we are living in a country, where every company is fraud and just take charges but
never provide services. Tikona is one of such fraud company.
I am fed up with its cusotmer care services. Neither they are able to resolve the issue, nor they respond quickly.
It take too long to just log your request. So frustrating behaviour of customer care.
Last i talked to Rahul from customer care, he said some server update is going on in gurgaon, tomorrow you wont face
any issue. But i am still facing an issue. None of my request have been resolved out of mentioned below:-
1) 1-2546590411
2) 1-2502204931
3) 1-2459923268
4) 1-2556034987
even my call get disconnected while talking to sohan on 15 Nov at 9:22 PM. It was clear that he was not able to
resolve my issue so he disconnected the call. I have full data thats why anyone can understand i am saying truth.
Please do the needful. take some action against them. Never rely on this company, its a big fraud company, it gives
you plan of 2MBPS but you get only 200-400 kbps speed.
My irony is that Airtel do not have network here, else i would have selected Airtel connection. Can anyone suggest
me some good broadband connection.
Thanking you,
Ajay
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