Sir, I am activate AIRCEL GPRS on 27-11-09 via SMS with the following procedure, sending SMS P98 to 57788.. They Replied me Your Service is Activated for 30 Days Unlimited Browsing... They deduce my balance RS98 on that time..
I start my Browsing on that time they charge me 10p/10kb.. This is happen Because my internet facility is not activated for my Mobile they tell like this, when i am calling first time on 27-11-09 12.30pm.. They apology's for that Problem and they tell me they are taking a Complaint and they Solved with in 72 hours...
But i didn't recieve any reply and i am again call to them on 30-11-09.. At that time they tell the privious complaint is not register here, So i asked them for take new Complaint and Send me the Complaint Number..
The new person tell me please give me another 48 hours, and also again i not recieve any further reply's.. So i am again Call on 2-11-09.. again they ask me another 24hours... they again not responded for that only sending one message like this your problem about the VAS related Complaint is Resolved..
But my no not credited with balance also not working free GPRS.. So I record my Calls after that 4-11-09 onwards.. on that Day I called 5times and noted all Details with my Problem and I record all my Calls with the Customer Care... On that day they cut my calls 2 times so i am tensed so finally i know they are Cheating they are finally tell me they not take my Balance RS98 on 27-11-09...
They are a fraud Network Please Solve my problem with in short time as soon..
I have a proofs with recorded conversation with customer care... I want to attach here.. It's More clear detail with my problem.. so please tell me if any option for adding the audio files.. for including that...
0 comments