There is big cheat in Aircell billing, Every month some are other they are taking some of Rs. 100 -200 from My no.9841131545. Stating i have requested for an additional packages, they themselves activating all this packages which i am not at all aware for it till i get my Bill. Earlier they were telling story and taking charges for STD package, which i haven't requested and not required because i don't have anybody to call using STD. which can be explicit by noticing my call no. for any duration.
Now there is Big fraud on Internet connection. I Had a pocket internet connection for few months and request for deactivation due to non usability. they were keeping on saying, this billing cycle is missed out, call near to your next billing cycle. if you have notice every month end i am calling customer care and be waiting for more than 1 hours on the call every day to speck to a concern person for deactivating internet connection. they were keeping on transferring to other person, which is really disturbing the mind and my work a lot.
Now there is an other story of Zero internet connection have been activate in my phone, which i haven't heard of this package till the customer care person told me, stating i have requested for that. I was surprised to see my bill has charges for GPRS, where i don't have an internet connection for my no. when i checked, they are simply saying you have used this period that period and so on. Though they were stating zero internet connection was activated, till now i can't browser not even Google homepage. They always gives fictitious and illogical statement.
The concern people should take Serious action again them.
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