Aircell
Complaints Department
To whom it may concern;
I am a Aircell customer since 03 - 05 - 2009 my name is Sameer James Sing and My Aircell Number is 9716143123. In general I Was happy with the products and services which you have to offer.
It was 12 - 05 - 2009 When i visited at your Gaziabad (R.D.C. Market) Aircell store to submitt a check for ecs service But one of your representative said that this service is not available with us. So I paid sum of Rs.1000 in advance to submitt in my Aircell Mobile account the receipt no. of that payment is 00000854.
After that my first bill generate and I was stunned to discover that the payment of Rs.1000 was not mentioned anywhere in the bill. So I visited the nearest Aircell Store and Discuss this issue with them but the said that they are not able to trace out thae record of payment made by me and I receve same answer from your Helpline executive. After that I have receve so many calls from your recovery agents once they visited at my house for the recovery of Rs 241 which was the amount of my first generated bill.
Now I have decided to De-Activate this number and I have place the request for the same on 01 - 06 - 04 at Aircell Helpline my request number is 357449060. But no action has been taken by Aircess. Now i am not using this number.
I request You To please De-Activate This Number As Soon As Possible Because I am not satisfaied with your customer care solution.
Thank You
Sameer James Singh
0 comments