Dear sir,
I have recharged for Rs675 for my 3G datacard (Mob.no-7708109028) service-2.5GB Plan. But, the recharged data is 1.25GB.I called their customer care for the past 5 days. But they are not giving me the right solution to reterive my recharged remaining 1.25GB Data. Kindly take necessary action to solve this issue immediately.
Regards,
KARTHIKEYAN.R
09787007862
Madurai.
&&&- Forwarded message &&&-
From: raju karthikeyan
Date: Fri, Apr 6 at 1:42 PM
Subject: Fwd: Airtel 3G-7708109028-Recharge Rs675 plan dispute regarding.
To: [email protected]
Dear sirs,
My 3G data card mobile no is 7708109028 which is already mentioned inthe below mail and my location is Madurai, Tamilnadu. STD CODE 0452.
This is for your kind information and records.
Please do the needful at the earliest.
Tks&Regards,
KARTHIKEYAN.R
09787007862
&&&- Forwarded message &&&-
From: raju karthikeyan
Date: Fri, Apr 6 at 6:57 AM
Subject: Airtel 3G-7708109028-Recharge Rs675 plan dispute regarding.
To: [email protected]
From
R.KARTHIKEYAN
7708109028
1/161-3, Meenatchiamman Nagar 4th street,
Surya Nagar, Madurai-625007
To
The Manager,
Customer Care,
Airtel
Dear Sir,
We purchased 1 nos of 3G Datacard from your dealer M/S Vels Associates, K.K.Nagar, Madurai-20 in the name of R.KARTHIKEYAN on 25.01.12.
We regularly recharged in the same. Previously we recharged for Rs451/= on 07.03.12 and we got 1200MB Data as per your plan.
On 03.04.12 again we recharged for Rs 675 to get 2.5GB Data asper your plan. But the recharged data is only 1.25GB.
So we informed on 04.04.12 to your dealer M/S Vels associates, and also we contacted your customer care from there and
informed the same.
Your customer care people said that in another 24 hrs the remaining data will be recharged to our account. But the data is not recharged in another 24 Hrs.
So we again went to your Vels associates office and contacted yoour customer care and they said that the plans are only valid up to 31st January. But we got 1200 MB recharged for Rs 451 on 07.03.12 and your dealer also told that the same plan is active till date.
We are not satisfied your service because of this issue, So, kindly take necessary action immediately to retrive the remaining 1.25GB data to our account at the earliest.
Please do the needful at the earliest.
Tks&Regards,
KARTHIKEYAN.R
09787007862
[email protected]
1/161-3, Meenatchiamman Nagar 4th st,
Surya Nagar, K.Pudur, Madurai-625007
Tamilnadu, India.
0 comments