Inconsumercomplaints.com » Internet & Web » Review / complaint: Airtel 3G Services - Wrong Billing (50 Times More) | News #52168

Airtel 3G Services
Wrong Billing (50 Times More)

I am a tech savvy engineer and owner of Samsung Galaxy, with preloaded apps for checking my internet consumption via wifi/2G/3G.

I got my 3G activated yesterday. I hardly used internet for the entire day, and my internet consumption should be max. of max. around 10 MB. However in the evening I got a message that my consumption is 240 MB. I contacted customer care, and that was of no help.

I have wifi at home, and I hardly use internet via GSM/CDMA (2G or 3G). My internet consumption for the last entire month was around 85 MB. Can Airtel explain me how can they charge around 250 MB of data consumption for 5-10 mins of browsing (1-5 MB).

If I am right, aren't Artel seems to be cheating here and making customers fool.

Sumit

9686905392

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Company: Airtel 3G Services

Country: India   State: Karnataka   City: Bangalore

Category: Internet & Web

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