Disconnection without any reason
I have got landline connection sometime back with airtel ; faced a hell of problems with this guys in the past while setup the connection . after I wrote the story here someone called from airtel and fixed the issue . even after I use to face problem every time since the phone number given to me was used by someone else in the past . when ever am calling airtel I have to pick up big fight with them to explain this issue else they will say this not your number.
Now the master stock from airtel happened ; one fine morning my internet stopped working . after running piller to post got know the connection was taken off . and the cust care accepted that it was mistake from airtel end. I have made all my payment on time and next bill due is Oct 3rd no reason the connection was taken out
And someone called himself as manager when called 198 told me that he will correct it soon. After that I got a call from airtel asking for documents because I have request for reactivation of my internet. I never asked to cut connection or looking for re activation . my question is very simple if this not my mistake why do need again go to aitel office to submit the documents . why airtel is not ready to correct his mistake rather pushing it back to customer
And the person closed my compliant and put a note customer is not willing to submit documents
I want to take an legal action with airtel since this is going beyond the limits ; need your help
My cust id is
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