I write this letter to file a complaint against AIRTEL broadband. It's been 51 days since I have requested them to shift my broadband connection from my previous address to the present new address. I have been always pacified by them with false hopes and promises. I have stayed without services which I must rightly had as a customer. My first request to them regarding shifting was on 6th July, 11 and for the same i was provided the request no. 446321 . Then again my last request was made on 2822846. Between this I have taken whole lot of pain by taking incessant follow ups. As I am a designer by profession, I have also suffered monetary loss by losing few of my online customers as I was unable to respond to them properly with no internet connection in my house. This has been a tormenting 51 days for me because despite of all my efforts and requests made to them they have shown no true response. In short I want to say they do not service on par with there commitments and moreover take pleasure in torturing there customers.
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