Are you thinking about changing your ISP? There are many options available. However, under no circumstances, should you consider Hathway (www.hathway.com). A long time back, this ISP was good. But now, it's a garbage ISP.
I have a 512 kbps unlimited plan, but it really feels like a 128 kbps plan. According to the plan, I should get a download speed of 50-55 kbps, but I get a pathetic speed that fluctuates between 10 and 30 kbps. Imagine my misery when I try to watch a Youtube video.
In the beginning, this company did not have a FUP. I was happy (and many other customers, I guess). Suddenly, the cheaters just introduced this FUP. They didn't even inform me. Even when I renewed the plan, the cheats at the office didn't inform me of this change in their plan. Hathway’s customers can download as much as they want only on Sundays. This lousy company should at least make sure that the customer gets a good, stable speed. I decide to download a 200 MB file on a Sunday, but it takes 4 hours to complete when it should technically only take an hour and a half. That's the problem: I don't get 50 kbps, only 10-30 kbps.
Even now as I write this complaint out of anger and rage, I am downloading a file. What do you think my speed is? It fluctuates between 8 and 25 kbps when I should be getting at least 40 kbps. A small 50 MB file takes an hour to download. Some time back, I could download 150 MB in just one hour because I used to get speeds of 50 kbps. Hathway has become really horrible in the last few months.
It’s time to move on to another ISP.
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