Respected Sir / Madam,
I, Tripti lohiya D/o Shri Santosh kumar lohiya, Age 23 year, kampthi line, Rajnandgaon, having Airtel Broad Band connection with User ID & Customer Acct. no. 14467116 .
On dated 20/08, I did disconnection the Airtel broad band connection after paying settlement amount of Rs. 800 with reference to Receipt no. IN 77474 dated 20/08 and I also surrendered the modem together with payment of Rs. 800.
Now after disconnection of broad band on 08/040 I received call from Mr. Ashok Rana having mo. No. 09026440512 saying that I am Delhi district court clerk and here is case file against you & his Advocate Mr. Chandra kant oberai (mo. No. 09616919595), that told me, I have not paid bill amount Rs.1380 i.e. up to nov. they tortured me for payment of bill. If you will not pay the bill we will file a suit of 420 against you in Delhi court & we will issue today warrant against you due to fear of them I paid the amount of Rs. 1380 dated 08/04 Receipt no. CA98988645.
Now sir, I want to know from you?
What is happening?
What kind of people, you are engaging for recovery of the dues from customer? Since I had disconnected the broad band connection on 20/08 & after disconnection I am receiving call for bill from the airtel depots that I had not made payment after 20/08, since I have surrendered the modem on 20/08. Now how can I use internet there after.
Your recovery agents Mr. Ashok rana & chandkant oberai without lessening us only tortured me for making payment of bill which I have not used. I go under mental presser and paid the bill.
Please take necessary action against them. And grant the refund of amount which I have paid, i.e. Rs. 1380
If you will not take necessary action against them then I will be obliged to go court against the airtel departments.
Attached copy:--
Receipt no. IN 77474 Dated 20/08 Amt. 800/-
Receipt no. CA98988645 Dated 08/04 Amt. 1380
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