Inconsumercomplaints.com » Internet & Web » Review / complaint: Airtel Mobile - Day Robbery by Airtel | News #81924

Airtel Mobile
Day Robbery by Airtel

I have been using GPRS services of Airtel since one month. Rs 98/- recharge for 2gb download for 30 days. One morning, I received an SMS from them saying Mobile Office has been activated on my handset. “No activation, No monthly Rental, You only pay for the downloads” (see how cleverly they word it). When I opened my browser, some games, fun links are shown to me. I did not want to download or play games right in the morning. So, I just closed the browser on my phone. Immediately, while checking my balance, I found Rs 16.50 knocked off my balance for just visiting their home page. Do n’t you think this is day robbery?

Other day my colleague was robbed while going from Bus stop to his house at 11.30 PM in Bangalore and some Rs 1100/- robbed from him with mobile and watch. This night robbery is atleast ‘OK’ as we know that something like that CAN happen to us. But this Airtels Day-light robbery is something all of us have to seriously think about. This company is slowly adapting all un-ethical practices like this as their market share is shrinking due to competition.

Regulators (TRAI) must look into this. I have been using mobile services in other countries like UK etc. Those operators like Lebara, O2, Lyka etc, no such practices their. They are doing marketing of their services but no snatching of money like this..!!!


Company: Airtel Mobile

Country: India

Category: Internet & Web

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