Inconsumercomplaints.com » Internet & Web » Review / complaint: Airtel Payback card is not clubbed with primary Payback card - Payback | News #83577

Airtel Payback card is not clubbed with primary Payback card
Payback

Earlier I mint has sent 3 cards to me 1. MakeMyTrip 2. ICICI 3. Imint website

and there was one more rewards points which was awarded by Airtel through Imint points.

Imint guys aggregated all above 3 imint points but when i asked them to include airtel points also they replied back like this.

Dear Suryakant Patel,

Greetings from PAYBACK. i-mint is now PAYBACK.

We are happy to serve you and pleased to provide you with every minute information you may be looking for.

We have gone through your e-mail regarding card aggregation.

We regret to inform you that, we are unable to aggregate all PAYBACK accounts. And the account which you have received from Air tel can not be aggregated as now Airtel is not our partner. Hence we request your kind co-operation regarding this.

We look forward to more opportunities to be of service to you.

Now check your PAYBACK point balance by sending SMS – PBBAL to 9212146468 from your registered mobile number (National SMS charges apply)

Best Regards

Deepa

PAYBACK

Now i can't use both card and get separate points in 2 cards. i want to keep single card and accumulate all the points into one card. But payback guys are not doing so.

If they have multiple partners earlier (before payback) then they should merge all points to one card (they have done already for my 3 imint cards) so Imint points received from Airtel should also be accumulated to my primary card.

Please help me on this.

Thanks

Suryakant Patel



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