I have taken a new AIRTEL connection 5 months back. At the time of installation, AIRTEL person also installed a wi-fi modem and charged 1500/= for this.
After 1 month, the wi-fi modem stopped working and when i made a complaint they installed a very old model of wi-fi modem. I was totally disagree with this because i have made the payment for a new latest model wi-fi modem. I raised my voice and asked them to either replace the modem with the new model or reimburse the amount of modem in the bill.
I made complaints many times. After getting frustrated and fed up, I said to airtel customer care that i will not make any payment untill and unless my query gets resolved but still there is no effect.
Moreover, now AIRTEL again n again disconnect my connection due to which i face a lot of problems in my business. Now, i am looking forward the way to consumer court to get the full claim of my loss and teach the lesson to AIRTEL.
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