Since 30th Sep 2011 i.e. 20 days now there has been no Internet at home. Customer care number will never be picked up unless tried for 20 times a day. When picked up, you get only one answer 'your complaint has been taken, will get back' where as NO ONE EVER GETS BACK. I have already paid for 4 ...
I have taken Hathway Broadband (cust id 773236) which started on 12 July. The plan was of 512 kbps. So, the download speed should be around 45-55 kBps. But, the speed I get is around 6-10 kBps, and sometimes it is about 20-30 kBps. Only in the mornings and late nights I get good speed of 40-50 ...
Even though i have escalated my complaint to Hathway (Nodal Officer) with all relevant details which proves i have made the payment in advance but still they are asking me to pay it. I's very frustrating to see even Nodal Officer is unable to resolve this complaint which is being constantly ...
On 03rd July i called hathway So called customer service, I was connected to the IVR but was on hold for 35:20 min. I time it was connected to a executive my call got cut. I again called face the same problem. I got connect to an executive after almost 5-6 calls. I had problem with user Id and ...
My hathway account no is 670686 and i request the company to disconnect my services immediately.i had also submitted a letter regarding this in the kalina office 2 days ago but no one has come to collect the modem.i send u this mail so that im not billed unnecessarily by hathway.as i have stopped ...
I am using hathway services from past four months but from last month iam facing lot of problems the customer support team is very waste from last weak iam calling them but till now they did not resolve my issue i am not able to understand how did this people get license for runing the company very ...