Hi,
My self Sudeep Panda working in IT sector in Sec V Salt Lake Kolkata. I had ordered 3 products in AVA Merchandising on 12th August through Standard Chattered Credit Card. I had received a SMS immediately from AVA that I will receive the product within 14 days. They had send a confirmation number for these products as 200030111. Today is 16th September still didnot receive any product from them. I had called AVA many times (may be more than 100 times), but everytimes their customer care says you will receive the product within 4 days, sometime says 2-3 days, even sometimes they said within 24-48 hrs. I had raise the complaint to Standard Chattered Credit Card dept also, they had lodge the complaint but no response till date.
Nowadays AVA customer care contact number is also not responding. Their contact number as per given by Standard Chattered Bank is 0124-44697800.
Although I had paid the credit card bill for avoiding fine.
Kindly help me... looking ahead for your response.
Tell me what to do.
Regards,
Sudeep Panda | 9830944002
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