CON CHARGES
I am working for a real estate company called Silverline Realty since July last year and our salary accounts are at AXIS BANK Cox Town branch. Up yo mid March I had no reason to complain, BUT on March 30
when I went to withdraw Rs.15000 from the ATM, I found that the funds were insufficient. I pulled out the mini statement and to my horror realised that the bank had KNOCKED OFF Rs, 3600 as CONSOLIDATED CHARGES AND RS.367 as Service Tax from my account. I rushed to the branch to enquie, met the manager, But she said she wasnt in a position to help me before First week of April
I reahed office and asked the other employees about their accounts and realised all of them had been fleeced. The company wrote to the bank and got a reply saying details will follow but we havent heards from them yet..Now the company is left with no choice but to close the account, but those of us who suffered losses are not compensated
.I am thinking of taking legal action
Here are details of correspondence we exchanged
&-- Original Message &-- From: Coxtown. [email protected] To: Jagath Mohan Sent: Monday, April 06 6:06 PMSubject: Re: Consolidated Charges
Dear Sir, Thank you for writing to us. With regards to your query for the charges debited on 30.03.09 from 14 accounts we shall revert back to you shortly with the break up of the same.
Please feel free to contact us for any further assistance, and assuring you of our best services always.
Thanks and regards,
Operations Head,
Axis Bank Ltd
Coxtown Branch
Bangalore-560005
Tel No: 080 - 25801593/94
To:
From: "Jagath Mohan"
Date: 04/02 06:43PM
Subject: Consolidated Charges
Dear Sir,
We would like to inform you that we have 14 nos salary account with your
bank (list attached) along with our company M/S.SILVERLINE REALTY PVT LTD.,
current account. To our surprise our staffs who have
the salary account with your bank found that your bank has charged
unauthorised exorbitant consolidated charges to these salary accounts around
last week of March.
Kindly be noted that your bank has clearly informed and assured us while
opening the account that all the salary account will be zero balance
accounts, inspite of this commitment you have debited our salary accounts
with the head "Consolidated Charges".
We kindly request you to look into the matter on top priorty and reverse all
the charges immediately, if not we will be forced to close all the Salary
account along with our current account and Directors Priority banking
accounts with your Bank.
We expect your auction before 5th of this month as the salary payable is due
on that day, If we dont receive positive auction before 5th we have decided
not to credit the salary of our staff for the month of March in AXIS
BANK.
Best Regards,
JAGATH MOHAN
Manager - Finance
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