Axis Bank Credit card
No advance intimation about the bill of Credit card due bill till the last date of payment

Please resolve the issue of negligency of the Axis bank representative, I have paid bill amount of 1- (Twelve thousand rupees) which I have incurred, but still axis bank representative asking by sms to pay amount of Rs.2421/-. I 've not understood the situation. What's going on please investigate the issue. On the other hand the bank did not inform me in advance for payment but I have paid the amount in advance. Then also they have again asked me to pay the amount of 2421/-.