One year back I took a silver plus credit card from axis bank. Then went on for purchase, for rs 6000 for office purpose. I had been paying my minimum balance till this year april. I had to change my address due to personal reason. I called them up to get it updated and give my statements in my new address. None of them even bothered to update now it is August my statement is still pending.
The real issue does not end here. For them it is just a statement. Now the interest and intersest plus late payment .. then interest plus latepayment exceeding credit limit that fees all togather has piled up. I was asked by my office to produce the statement of card so that they could pay me and settle the issue. Now I call them again. I have not recieved the address update, nor the statement. Company is refusing me to pay the money without statemnet. NOT BUT NOT LEAST, THE ENTIRE OUTSTANDING IS LEINED ON MY ACCOUNT, WITHOUT ANY INTIMATION. It was their mistake not to give the statement .. and here comes the last issue.. the entire amount is 13000 and my salary is 10000.. i could not take a single pie of my salary out because of their negligence.
Could someone suggest wat to do.. this happens in axis bank, bangalore.
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