Dear Sir,
On the 14th of May I tried to withdraw an amount of Rs. 7000.00 using my Axis Bank Debit Card from an ICICI Bank ATM in Lokhandwala Kandivali East Mumbai and I received a Transaction Declined message with a Transaction Code: 072. However, I found out later that the amount was still withdrawn from my account even though the ATM hadn't dispensed the amount. I launched a complaint with Axis Bank and they said it would take about 12 to 14 days for the amount to be credited back in the account. Its been over 20 days now and Axis Bank is saying that Axis cannot do anything. Could you please do the needfull to credit the amount of Rs. 7000.00 back in my account?
Regards,
Nitya Sanath
Name: NITYA SANATH
A/C Type: SAVINGS
A/C No.: 447010100073404
Bank Name: AXIS BANK LTD.
Branch: Cuffe Parade, Mumbai (MH)
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