I had given my pulsar for service to amba bajaj service center in HSR Layout. To start with the person in charge Mr Ramachandra was not cordial at all. While talking to him i had to run behind him to get his attention, very indescent fellow. Next timelines with regards to delivery are never met. I went with a margin of one day after the promised delivery date and still the bike wasnt ready. Nobody informs also in case of delay. I have also observed that instead of repairing things they insist on changing components as a result i end up paying couple of thousand every time i take my bike for repair. I own a maruti car and when i compare marutis eccellent service with that of bajaj's poor service the contrast cannot be stronger. My advice to bajaj is please check the experience your customers are getting at your authorized service centers. The quality can not have gone down so much if there were regular checks in these centers. No wonder bajaj no longer stands for quality.
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