"SELF EXPLANATORY". DETAILED IN THREE MAILS (ATTCHED HEREWITH) TO THE COMPANY WHICH HAVE SO FAR GONE IN VEIN, THUS APPROACHING FOR YOUR ASSISTANCE.
1. I AM A PROUD OWNER OF BAJAJ CHETAK 04 STROK-125 SCOOTER-WONDER GEAR 2005 MODEL, BEARING DELHI'S REGISTRATION NUMBER :-DL4SA-W4960, WITH ENGINE NUMBER CMEBMA19494 AND CHASSIS NUMBER CMCBMA19483, AND CLASS SCTR S.
ALTHOUGH, THE RIDE HAS BEEN VERY COMFORTABLE THE SCOOTER HAS DEVELOPED A DEFECT OF GEAR SHIFTING WHICH SEEMS IS A UNIVERSAL COMPLAINT IN THIS PARTICULAR MODEL. THEREFORE, THE SERVICE STATIONS HAVE DETECTED THE FAULT OF GEAR BOX ASSAMBLY AND IT REQUIRES IMMEDIATE REPLACEMENT TOGETHER WITH THE CROSS ETC. SINCE THE SAID PARTS ARE NOT AT ALL AVAILABLE IN THE ENTIRE DELHI AUTO MARKET, I REQUEST FOR YOUR URGENT HELP TO MAKE THE PARTS AVAILABLE TO ME EITHER THROUGH YOUR AUTHORISED DEALER OF DELHI OR DIRECTLY TO ME AS PER COMPANY'S RATE-LIST.
THANKING YOU AND LOOKING FORWARD FOR YOUR FAVOURABLE RESPONSE IN THE MATTER SO THAT BAJAJ'S REPUTATION STANDS AS BEFORE.
YOURS FAITHFULLY
P.N. MAHARISHI
#09871430301/09910997156
2.SIR,
THANX FOR ACKNOWLEDGING THE RECEIPT OF MY COMPLAINT. I PREFER GET MY SCOOTER SERVICED BY NEAREST BAJAJ SERVICE STATION/REPUTED MECHANICS. BUT, THE SNAG WHICH HAS RECENTLY DEVELOPED, (AS TOLD BY THE ABOVE MENTIONED) SHALL NOT BE RECTIFIED WITHOUT REPLACEMENT OF THE GEAR ASSAMBLY AS I HAVE ALREADY MENTIONED IN MY EARLIER MAIL.
THEREFORE, I ONCE AGAIN APPROACH YOUR GOODSELVES TO HELP ME GETTING MY LOVABLE SCOOTER THROUGH YOUR REPUTED AGENTS IN EAST DELHI AREA OR NEAR GHAZIABAD AREA PREFERABLY BAGGA LINKS OR RAJIV RAJ BAJAJ AS WE ARE CURRENTLY RESIDING IN NCR AREA, ASAP AND ARRANGE THE FOLLOWING PARTS FOR ME, AS WITHOUT THESE PARTS MY SCOOTER IS GROUNDED AND I HAVE BECOME TOTALLY IMMOBILE
1.GEAR ASSAMBLY
2.GEAR AND CLUTH WIRES
3.GEAR CROSS
4.BACKLIGHT GLASS FOR TAIL LIGHT
I RECONFIRM MY CELL NUMBERS:-09910997156/09871430301.
WAITING FOR YOUR EARLY RESPONSE AND HELP.
WARM REGARDS
P.N.MAHARISHI
3.SUBJECT:- BAJAJ 4 STROKE SCOOTER WONDER GEAR (BLUNDER GEAR).
DEAR SIR,
THIS IS IN CONTINUATION OF MY PREVIOUS MAILS FIND BELOW.
INITIALLY, IT WAS A PLLEASURE RECIEVING A CALL FROM MR.B.M. SINGH THE SERVICE MANAGER SHIVA BAJAJ SCOOTER AGENCY GHAZIABAD UTTAR PARDESH, WHICH, AFTER FEW HOURS, TURNED INTO MY UTTERED DISGUISE ABOUT THE AVALILBILITY OF WONDER GEAR 4 STROKE SCOOTER " GEAR DIBBY & RELATED ASSEMBLY". BUT, THE FACT REMAINS THAT THE COMMUNICATION AT THEIR END (SHIVA SCCOTER) OR BAJAJ PUNE HAS'NT BEEN CORRECT AND THE MAIL RECIEVED BY THEM DID'NT MENTION MY SCOOTER BEING A 4 STROKE WONDER GEAR, INSTEAD, THE MAIL READ AS CONTRADICTORY OF BEING A 2 STROKE ENGINE, WHEREAS, IN MY PREVIOUS AND PAST MAILS I HAD GIVEN THE MODEL NAME, ENGINE AND CHASIS NUMBERS WHICH DEFINES THE ENTIRE NATURE AND DETAILS OF MINE, BEING A 4 STROKE WONDER GEAR SCOOTER.
KINDLY, BE NOTED, THAT, I AM 62 YEARS OF AGE (SENIOR CITIZEN) WHO HAD TO DROVE THE SCOOTER WITH SUCH A SILLY DEFECT FROM MY RESIDENCE I.E., SHALIMAR GARDEN SAHIBABABD TO GHAZIABAD U.P., STAKING MY LIFE ON A BUSY G.T. ROAD AND COME BACK HOME AFTER LISTINING TO THE RIDICULIOUS STATEMENT OF MR. B.M.SINGH OF SHIVA SCOOTER AGENCY.
DOS'NT THE ABOVE IS GOOD ENOUGH TO MOVE THE CASE TO THE CUSTOMER FORUM OR M.R.T.P.?
THE "HAMARA BAJAJ" IS LOOSING ITS REPUTATION VERY FAST BY NOT MAKING THE PARTS FREELY AVAILABLE INTO THE OPEN MARKET, WHEN THE COMPANY MUST BE AWARE, THAT, THIS PARTICULAR SCOOTER IS HAVING A BASIC MANUFACTURING DEFECT AND THE ENTIRE LOT OF PURCHASERS OF THIS MODEL ARE SEVERLY SUFFERING AND MENTALLY TORTURED.
I ONCE LOOK FORWARD TO YOUR SPEEDY RESPONSE.
P.N.MAHARISHI
C.C:-- A COPY OF THIS LETTER IS POSTED TO HON'BLE RAHUL BAJAJ FOR HIS PERSONAL KNOWLEDGE AND ACTION.
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