Reminder-1
Dear Sir,
Waiting for reply.
Thanks & Regards
Piyush Gour
Cell no. 919826610034
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From: Piyush Gour
Sent: Thursday, May 28 11:02 PM
To: 'CUSTOMER SERVICE'
Subject: RE: Problems in Pulser- 150.
Dear Sir,
Dealer is not able to resolve the problems, I gave my vehicle for servicing to your Indore dealer M/S Rukmani Automobiles on 23/05/09 they returned my vehicle back in 06 days but problems was not resolved & they charged 295/- Rs. for spares & 140/- Rs. as servicing charges. In last service they charged Rs. 510/- for spars. All services done by your authorized dealers. As per my earlier mail I am facing all these problems from last one year & I am not satisfied with vehicle performance. Is this my mistake I was purchased Bajaj auto’s vehicle please look onto the matter otherwise I will take necessary action.
Vehicle details’ are as follows-
1. Engine number- DHG-BPK-15452
2. Frame number- MD2-DHD-HZZPCK-15403
3. Registration number- MP09-MN-5349
4. Odometer reading- 9280 km.
Thanks & Regards
Piyush Gour
Cell no. 919826610034
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From: CUSTOMER SERVICE [mailto: [email protected]]
Sent: Monday, April 20 3:48 PM
To: Piyush Gour
Subject: RE: Problems in Pulser- 150.
Dear Sir/ Madam,
We are in reciept of your mail and noted the contents. We have raised the complaint & the number is 7181
With Warm Regards
Customer Care Cell
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From: Piyush Gour [[email protected]]
Sent: Saturday, April 18 9:58 AM
To: CUSTOMER SERVICE
Subject: RE: Problems in Pulser- 150.
Dear Sir,
As per my earlier mail I am facing following problem from last one year & dealer is not able to solve the problems-
1. Gear shifting hard & noise from transmission. (Requested to change the transmission)
2. Problem in carburetor turbulence during driving less fuel efficiency.(Requested to change the carburetor)
Vehicle details are as follows-
1. Engine number- DHG-BPK-15452
2. Frame number- MD2-DHD-HZZPCK-15403
3. Registration number- MP09-MN-5349
4. Odometer reading- 8560 km.
Please resolve the problem as earlier as possible.
Thanks & Regards
Piyush Gour
Cell no. 919826610034
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From: CUSTOMER SERVICE [mailto: [email protected]]
Sent: Monday, June 30 10:32 AM
To: Piyush Gour
Subject: RE: Problems in Pulser- 150.
Dear sir,
We have received your mail & noted the contents.
Kindly provide us your vehicle registration no. so that our service team can get in touch with you.
With Warm Regards
Customer Care Cell
P Please don't print this E-mail unless you really need it. This will preserve trees on planet earth.
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From: Piyush Gour [mailto: [email protected]]
Sent: Sunday, June 29 7:26 PM
To: SERVICE BAL
Subject: Problems in Pulser- 150.
Dear Sir,
On dated 30.01.08 I have purchased Pulser-150cc. from your Indore dealer MS Rolta automobiles vehicle details are as follows-
Engine No.- DHG-BPK-15452
Frame No.- MD2-DHD-HZZPCK-15403
Vehicle running- 2837 Km.
I am facing following major problems from the second day of purchase-
1.Front wheel disc break jam. (Corrected by dealer in first service but some noise is there in break.)
2.Problem in carburetor reported in first & second service but not resolved.
3.Gear shifting hard & noise from gear box while running, vehicle comes automatically in neutral gear while running in 1st or 2nd gear (not every time it is happening some time, reported in both services but not resolved).
4.less pick up.
First service done by Rolta automobiles Indore & second service done by Sojatia automobiles Indore.
Rolta automobiles closed his dealership from last 02 or 03 months.
I am facing all these problems for the initial kilometers of vehicle, please resolve the problems as earlier as possible or give the contact details of your service engineer.
Thanks & Regards
Piyush Gour
Cell no.-09826610034
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