Hi,
I have bought a new pulsar 200 Dtsi in the month of August'2007 from Varun Bajaj in Vizag. The very next day I saw that the front tyre got deflated. I took it to Bajaj and they in turn asked me to contact MRF. I went to MRF and they told me that its OK and filled the air. On the third day, the battery was not working and the tyre got deflated again. Since this bike does not come with a kick rod, I had to push hard and start it. I took the bike to Varun again and they told me that the battery was not charged properly. They gave me some "Floating Battery" and asked me to come back after a day to collect mine. I did so, but this was an ongoing issue. I took the bike with the same complaints 7 times. They finished all the free servicing within 7 times. But never did they bother to change the battery and the tyre. Finally I was allowed to speak with an Engineer who told me that I met with an accident on this bike and the front wheel got damaged. I told him this was a problem on the second day I tool the bike but was blindly denied. They asked me to go to the Insurance and speak with them. When I asked them about the Battery, they told me that I have changed the new battery with some thing else. I told them that they were the one to give me that floating battery. They again denied the fact, however they gave me another floating battery this time and told me to use this as they can’t get me a new battery as my battery is replaced by something else. I was left with no choice as I couldn’t speak with any one who is responsible. I came out with the same battery two days back. Yesterday, it stopped working. I was in the middle of a high way and narrowly missed an accident but humiliated by drivers around me as I couldn’t get my bike off the middle of the busy road as I don’t even have a kick rod to start. I really don’t know whom I have to report all this. I know that Varun wouldn’t care if I get back to them. Please tell me what can be done.
Thanks and Regards,
Dhundi Tammina
Assistant Manager, HSBC
2nd Floor
Door # 1-88-9
Plot # 1, Sector # 4,
MVP Colony,
Visakhapatnam 530017
Phone 9985250554
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