I have bought one Microwave Oven Model No. 2503 ETC of Bajaj Electricals make just 10-12 days back. But surprisingly the product has been sent without the following:
1) There was no accompanying receipe book/ nor any Demo CD
2) No pair of hand gloves/ safety handle is accompanied with the item.
3) No proper demonstration could be given.
Now it is leading to total discontentment as to why we have gone for such a product.
Secondly, the demo CD which is given after 10-12 days is not conforming to the model, that I have bought.
In such a competitive market for consumer electricals, such a state of consumer service is really horrible.
I request the company's customer care segment to be more alert on this aspect so that they take care of customer requirement with every new model they bring out in the market.
Hope you will attend to my problem and make sufficient arrangement for sending the items which ought to have accompanied with the product.
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