Hello,
I gave my bike Bajaj Pulsar (MH - 02 - AX - 6635) for servicing on 24/10/08 at Sai Service Centre, Borivali East which was delievered to me on 25/10/08.
I had mentioned on Job cut all the issues that I was facing of which some issues were cleared but some are pending and fortunately my bike started giving problems there itself. Some of the issues which were mentioned on the Job Cut and still not cleared are:
1) Self Start issue.
2) Seat rubber.
The reason given by them not doing so were also great.
For Seat Rubber I was told that they did not had this in stock unfortunately when I went to collect the bike it was 4:30 pm and by 5:30 the office would be closed and Self Start problem I am facing for a while for which I had mentioned in my previous Servicing and they don't have a reason now.
The new issue which I am facing now is:
1) Gear Changing while driving
2) Bike giving some noice while driving (Something is loose somewhere)
Incidently the second reason was highlighted to Amol who is the Head for sevicing in he asked one of the mechanic to have a look and that guys put paper packing near the speadometer and than he said it will work fine and this cannot be done...
When I spoke to Amol regarding this he told me to come after Diwali and he should be in a position to repair it.
I feel the Bonus given to Sai Service people is really great and everyone is looking forward to spend money in diwali at the cost of customer (CUST KE MAAR).
I have not contacted Sai Service after this incident but will be doing as early as possible.
Please look in to the matter.
Thanks,
Siddharth
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